Return/Refund Policy

Customer satisfaction is very important to us here at Ford Emporium, and if you wish to cancel an order please submit a request to cancel@fordemporium.com, or visit our Contact Us page for more information on how to contact our customer service.

All orders are subject to a refund within 14 days of placing the order. If an order cancellation request is made after 14 days of placing the order, the order is no longer eligible for a refund due to inventory allocation.

Order cancellations are subject to an indisputable cancellation fee of 4.9% + $.30 cent fee 

If you wish to cancel an order please include the email address and/or phone number used for the order & also the order #.

Since Ford Emporium offers tangible, pre-packaged food products we do not offer returns and/or refunds of the product that is purchased once the item has been shipped, which you acknowledge prior to purchasing any product on this website (FordEmporium.com) - Please make sure that you carefully read our products description, terms of service, and privacy policy before making a purchase.

If you have 'pre-ordered' goods from Ford Emporium, estimated time of fulfillment will be provided in the description of the product ordered at FordEmporium.com

If pre-ordered goods are purchased together with goods that are in-stock, your order will not be fulfilled until all items are available for shipment.